Reprinted from In These Times by Dan DiMaggio on March 3, 2017.
AT&T Mobility workers are waging their largest-ever contract mobilization. In retail stores and call centers across the country they’re sporting “We Demand Good Jobs” buttons, picketing on their days off, plastering union flyers on their lockers, and blowing up Facebook with pictures of their activities. These actions are helping knit together a sense of solidarity among 21,000 union members dispersed throughout 36 states.
“They’ve taken the career out of this job,” says Heather Trainor of Communications Workers (CWA) Local 1101 in New York City. “Now they just want to put a body in the store to make them money. They’ve forgotten that we’re human beings.”
Mobility is AT&T’s wireless division. Workers here sell phones and help with service questions at retail stores, provide tech and billing support in call centers, and build and repair the company’s wireless infrastructure. …