Sam’s Club Swaps Out Accountants for Robots

Labor News

Reprinted from by its staff on September 25, 2017.

While there has been lots of talk about robots stealing jobs and prompting layoffs of American retail workers, most people probably weren’t thinking accountants would be first on the chopping block.

But, as it turns out…

Sam’s Club has announced news that it is cutting 700 back-office retail positions at its US brick-and-mortar locations as the company attempts to gain more control over costs and improve efficiency in its operations.

Confirmed last week, the changes will mean that club-level accounting employees will be affected as the retailer automates more of their work through software. Money-counting cash recycler machines will now perform those duties.

This is not the first move of this kind from Walmart (Sam’s parent firm). Last year, the world’s largest retailer initiated layoffs of 7,000 back-office employees across its US Walmart brick-and-mortar retail stores as it expanded a pilot program aimed at improving efficiency. … 9/25

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Jeff Burman represents assistant editors on the Guild’s Board of Directors. He can be reached at

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