AT&T Reaches Agreement with 17,000 Striking Workers

Labor News

Reprinted from The Wall Street Journal by Drew Fitzgerald on March 23, 2017.

AT&T Inc. reached an agreement with thousands of striking technicians and call-center workers in California and Nevada that will allow them to report to work on Thursday.

An AT&T spokesman said the strike has been resolved. He declined to detail what led to the settlement with the more than 15,000 workers, but said the company complies with the terms of its collective-bargaining agreements.

The Communications Workers of America said workers would be returning to scheduled shifts, and that AT&T “will no longer require technicians to perform work assignments outside of their expertise and classification.” The dispute started over complaints about such assignments from technicians in San Diego and spread to other West Coast cities Wednesday. …

WSJ 3/23


Reprinted from The New York Times by the Associated Press on March 22, 2017.

A union representing AT&T workers says about 17,000 employees in California and Nevada have gone on strike over a change in some of their job duties.

The Communications Workers of America said they went on strike Wednesday morning. The union plans to file an unfair labor charge with the National Labor Relations Board.

The workers install cable and phone service and work in call centers where customers can phone in with questions and problems.

AT&T is asking technicians who install cable to also work outside maintaining phone and cable wires, which is a higher-paid job, said Sheila Bordeaux, who works in an AT&T call center and is an executive board member of the union local that covers Los Angeles and surrounding areas. …

NY Times 3/22

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